Senior Business Support Officer
Job No:
COH23837
Location:
Hobart, TAS
Group and Team: IAN Business Support Team
Location: Council Centre
Employment status: Permanent Full-time 1.0 FTE
Classification: MO Level 2A
Agreement: Hobart City Council Enterprise Agreement 2024
Salary range: $76,907 per annum + 13.5% superannuation.
About the role
This role contributes to the success of the City by providing high-level administrative, coordination and governance support to deliver strategic and operational objectives within the Infrastructure and Assets Network (IAN). The role ensures efficient, professional and customer-focused administrative services, strengthening operations and improving service delivery through proactive coordination and process improvement.
Role accountabilities include:
- Delivering comprehensive administrative, financial and governance support across the Infrastructure and Assets Network, including meeting coordination, documentation management and procurement processes.
- Providing responsive customer service and operational support to depot staff, contractors and the community, ensuring timely resolution of enquiries and requests.
- Coordinating business improvement initiatives and supporting efficient service delivery through process improvement, governance activities and cross-functional administrative assistance.
Learn more about the role in the position description: Senior Business Support Officer Position Description
About you
You are an experienced and highly organised administration professional who thrives in a fast-paced environment and enjoys supporting operational teams to achieve great outcomes. You bring strong customer service skills, exceptional attention to detail and the ability to manage multiple priorities while maintaining high standards of accuracy and professionalism.
You have experience providing administrative support in a professional office environment and are confident preparing correspondence, coordinating meetings, managing records and supporting financial and procurement processes. Your strong communication skills enable you to build effective working relationships with a diverse range of internal and external stakeholders.
You are proficient in Microsoft Office applications, particularly Word and Excel, and can quickly learn and work with various business systems and databases. Most importantly, you approach your work with initiative, adaptability and a commitment to continuous improvement and excellent service delivery.
About us
The City of Hobart offers something for everyone, with connections between nature, history, culture, businesses and each other. We are proud to provide a range of services and facilities that support the wellbeing, safety and participation of the community as well as continuously look to improve and embrace new approaches to achieve better outcomes for all. With an industrious and diversified economy, wherever your skills, talents and passions lie, we can offer you the opportunity to have a rewarding career with ongoing learning and development opportunities.
We recognise contributions to our workforce and offer:
- Above Award wages and Employer Superannuation at 13.5% with salary sacrifice options.
- Flexible work arrangements including the option to apply for a nine-day fortnight.
- A wide range of leave entitlements.
- Health and Wellness programs, including onsite gyms.
- Discounted membership at Doone Kennedy Hobart Aquatic Centre.
- Ability to purchase additional leave after 12 months of service.
- An Employee Assistance Program that offers onsite visits.
- Corporate Health Plan discounts with BUPA, St. Lukes and Medibank.
Learn more about what the City of Hobart can offer you.
The City of Hobart is committed to building an inclusive community and workplace. As an equal opportunity employer, we encourage applications from people of all backgrounds, abilities, ages and identities.
City of Hobart has a strong commitment to health and safety. Appointment will be subject to satisfactory pre-employment background checks. These will include reference checks, verification of qualifications, National Criminal History record check, and Medical Assessment including drug and alcohol testing.
The City of Hobart operates within the Child and Youth Safe Organisations Framework, safeguarding children and young people accessing our services and facilities. Your commitment to this framework is essential to improving the way we work, by implementing strategies and actions to promote child safety and wellbeing and preventing harm to children and young people. The City of Hobart incorporates Tasmania’s Child and Youth Safe Standards in its recruitment process, ensuring the safety and well-being of children and young people in our community.
Learn more about our vision, mission and values.
How to apply
If you are passionate about our beautiful city and ready to take on a role that challenges and rewards, we would love to hear from you. Apply today!
If you require any further information specific to this role please contact Belinda Herbert, Executive Officer, Infrastructure and Assets Network, on 03 62382757 or email belinda.herbert@hobartcity.com.au
All applications must be made in the online portal, and you can save your application as you progress through the stages until you submit your final application. If you have any issues with submitting your application, please email details of the issue to recruitment@hobartcity.com.au. Please note that we do not accept applications via email or after the position has closed so if you have issues submitting your application, please contact us prior to the closing time.
Applications close 11:59 pm Sunday 6 September 2026.
Before you begin
You will need to read the position description prior to commencing your application as you will be required to address the key duties, skills and knowledge for this role in 600 words or less.
Please ensure you have copies of your current resume and relevant qualification/s ready to attach at the end of your application.
To protect privacy and prevent fraud, do not upload or email personal documents such as Driver’s licences, passports, or personal tax and superannuation details. Instead:
- Applicants are required to declare they hold the required documentation/licence, and
- Originals will be sighted by People and Culture on the first day of work as a condition of employment.
Selection process
Candidates are initially selected for interview based on the details provided in their application.
The City of Hobart assesses all applications based on merit.
Positions are filled, based on how well the successful candidate meets the requirements of the position.
Learn more about the selection process on our website.
