Safe City Liaison (9994)
Job No:
COH23817
Location:
Hobart, TAS
Group and Team: Economic Development, City Safety
Location: Council Centre
Employment status: Temporary (3 years) Full-time (3 x positions)
Classification: Municipal Officer Level 2C
Agreement: Hobart City Council Enterprise Agreement 2024
Salary range: $81,756 - $90,954 per annum + 13.5% superannuation
About the role
This role forms part of the Council‑endorsed Safe City Liaison Program, a three‑year initiative designed to enhance community safety, engagement and public confidence within Hobart’s CBD.
Operating under an Educate–Engage–Refer model, the position focuses on early intervention, de‑escalation and referral rather than enforcement. The role provides a highly visible and approachable presence, supporting positive interactions with the community and local businesses while contributing to a safe and welcoming city environment.
Key Responsibilities
- Maintain a visible presence through regular patrols of the CBD, monitoring public spaces and deterring anti‑social behaviour through engagement and reporting.
- Develop and maintain effective relationships with businesses, community members and partner agencies to identify and address safety and amenity concerns.
- Respond to incidents using a non‑confrontational, education‑focused approach, including de‑escalation and referral of vulnerable individuals to appropriate support services.
- Accurately record and report observations, incidents and compliance matters, working collaboratively with Council, Tasmania Police and relevant agencies to support coordinated outcomes.
Learn more about the role in the position description.
What we’re looking for
A community‑focused professional with strong interpersonal skills and a calm, confident approach to engagement in public spaces.
The ideal candidate will be able to build trust with a diverse range of people and respond to challenging situations with sound judgement and professionalism. They will have a collaborative working style, along with the ability to engage effectively with businesses, community members and partner agencies. This role requires a proactive and adaptable approach, as well as a strong commitment to safety, early intervention and positive community outcomes.
Key Skills and Experience
- Experience working directly with the community, ideally in social services, health, emergency services or a similar environment.
- Strong communication and stakeholder engagement skills, with the ability to build rapport and influence positive behaviour.
- Demonstrated conflict resolution and de‑escalation skills in complex or challenging situations.
- Ability to apply regulatory frameworks and support compliance through education and engagement.
- Proven ability to develop effective working relationships across diverse stakeholder groups.
- Ability to work independently, use initiative and contribute to team outcomes.
About us
The City of Hobart offers something for everyone, with connections between nature, history, culture, businesses and each other. We are proud to provide a range of services and facilities that support the wellbeing, safety and participation of the community as well as continuously look to improve and embrace new approaches to achieve better outcomes for all. With an industrious and diversified economy, wherever your skills, talents and passions lie, we can offer you the opportunity to have a rewarding career with ongoing learning and development opportunities.
We recognise contributions to our workforce and offer:
- Above Award wages and Employer Superannuation at 13.5% with salary sacrifice options.
- Flexible work arrangements.
- A wide range of paid leave entitlements.
- Health and Wellness programs, including onsite gyms.
- Discounted membership at Doone Kennedy Hobart Aquatic Centre.
- Ability to purchase additional leave after 12 months of service.
- An Employee Assistance Program that offers onsite visits.
- Corporate Health Plan discounts with BUPA, St. Lukes and Medibank.
Learn more about what the City of Hobart can offer you.
The City of Hobart is committed to building an inclusive community and workplace. As an equal opportunity employer, we encourage applications from people of all backgrounds, abilities, ages and identities.
City of Hobart has a strong commitment to health and safety. Appointment will be subject to satisfactory pre-employment background checks. These will include reference checks, verification of qualifications, Criminal History Check, and medical assessment including drug and alcohol testing.
The City of Hobart operates within the Child and Youth Safe Organisations Framework, safeguarding children and young people accessing our services and facilities. Your commitment to this framework is essential to improving the way we work, by implementing strategies and actions to promote child safety and wellbeing and preventing harm to children and young people. The City of Hobart incorporates Tasmania’s Child and Youth Safe Standards in its recruitment process, ensuring the safety and well-being of children and young people in our community.
Learn more about our vision, mission and values.
How to apply
If you require any further information specific to this role please contact Tai Gavin, Project Manager Safe City via phone on (03) 6238 2478.
All applications must be submitted via the online portal, and you can save your application as you progress through the stages until you submit your final application. If you have any issues with submitting your application, please email details of the issue to recruitment@hobartcity.com.au. Please note that we do not accept applications via email or after the position has closed so if you have issues submitting your application, please contact us prior to the closing time.
Applications close 11:59 pm Sunday 5 July 2026.
Before you begin
You will need to read the position description prior to commencing your application as you will be required to address the key duties, skills and knowledge for this role in 600 words or less.
Please ensure you have copies of your current resume and relevant qualification/s ready to attach at the end of your application.
To protect privacy and prevent fraud, do not upload or email personal documents such as Driver’s licences, passports, or personal tax and superannuation details. Instead:
- applicants are required to declare they hold the required documentation/licence, and
- originals will be sighted by People and Culture on the first day of work as a condition of employment.
Selection process
Candidates are initially selected for interview based on the details provided in their application.
The City of Hobart assesses all applications based on merit.
Positions are filled, based on how well the successful candidate meets the requirements of the position.
Learn more about the selection process on our website.
