Return to Work Coordinator (4591.01)

Group and Team: People and Culture Group, Work Health and Safety Team
Location: Town Hall and Cleary's Gates
Employment status: Permanent, Full-time
Classification: Municipal Officer Level 3
Agreement: Hobart City Council Enterprise Agreement 2024
Salary range: $91,138 to $99,635 per annum + 13.5% superannuation. 

• Enjoy City of Hobart employee benefits.
• Flexible working arrangements including a nine-day fortnight.
• Above award wages and employer superannuation at 13.5%.

About the role

Join the City of Hobart and make a real difference in the wellbeing of our people. In this role, you’ll work closely with our Work Health and Safety team to deliver initiatives that support Council’s strategic goals. You’ll manage workers’ compensation claims, injury management, rehabilitation, and return-to-work programs in partnership with our insurer, while also promoting health and wellbeing across the organisation. From supporting recovery to coordinating programs for non-work-related injuries and illnesses, you’ll help create a safe and supportive workplace for all.

Role accountabilities include: 

• Develop and implement frameworks for fitness for work, injury management, rehabilitation, and return-to-work processes, ensuring alignment with organisational strategies.
• Oversee compliance and performance by monitoring workers’ compensation claims, systems, and practices against legislative and policy requirements.
• Coordinate case management and stakeholder engagement, maintaining effective communication between injured employees, managers, insurers, and health providers to support recovery plans.
• Design and manage rehabilitation programs, including identifying suitable duties and facilitating redeployment to enable successful return-to-work outcomes.
• Lead health and wellbeing initiatives, contributing to projects and reporting that promote workforce capability and support organisational objectives.

Learn more about the role in the position description: Position Description

About you

This is an exciting opportunity to make a real impact on the health, safety, and wellbeing of our people. As our Return-to-Work Coordinator, you’ll play a key role in helping employees recover and return to work successfully, while shaping a positive and supportive workplace culture.

You’re a confident professional with a Diploma in Personal Injury and Disability Insurance Management or a Certificate IV, with at least two years of relevant experience, and you hold current accreditation as a Return-to-Work Coordinator along with a valid driver’s licence.

You bring strong case management skills, including problem-solving, conflict resolution, and the ability to negotiate and mediate to achieve sustainable outcomes. Highly organised and proactive, you work independently while collaborating effectively within a team. Your exceptional communication skills allow you to research, analyse, and provide clear advice on return-to-work and workplace health and safety matters.

If you’re passionate about supporting people and creating safer workplaces, this role offers the chance to make a meaningful difference every day.

Apply now and help us build a healthier, stronger workplace for the City of Hobart.

About us

The City of Hobart offers something for everyone, with connections between nature, history, culture, businesses and each other. We are proud to provide a range of services and facilities that support the wellbeing, safety and participation of the community as well as continuously look to improve and embrace new approaches to achieve better outcomes for all. With an industrious and diversified economy, wherever your skills, talents and passions lie, we can offer you the opportunity to have a rewarding career with ongoing learning and development opportunities.

We recognise contributions to our workforce and offer:

• Above Award wages and Employer Superannuation at 13.5%.
• Flexible work arrangements including the option to apply for a nine-day fortnight.
• A wide range of leave entitlements.
• Health and Wellness programs, including onsite gyms.
• Discounted membership at Doone Kennedy Hobart Aquatic Centre.
• Ability to purchase additional leave after 12 months of service.
• An Employee Assistance Program that offers onsite visits.
• Corporate Health Plan discounts with BUPA, St. Lukes and Medibank.

Learn more about what the City of Hobart can offer you.

The City of Hobart is committed to building an inclusive community and workplace. As an equal opportunity employer, we encourage applications from people of all backgrounds, abilities, ages and identities.

City of Hobart has a strong commitment to health and safety. Appointment will be subject to satisfactory pre-employment background checks. These will include reference checks, verification of qualifications, National Criminal History record check, and Medical Assessment including drug and alcohol testing.

Learn more about our vision, mission and values.

How to apply

If you're passionate about work health and safety and 'our beautiful City' and ready to take on a role that challenges and rewards, we’d love to hear from you. 

If you require any further information specific to this role please contact John Johnston, Principal Advisor Workplace Health and Safety, on 03 6238 2845 or email john.johnston@hobartcity.com.au

All applications must be made in the online portal, and you can save your application as you progress through the stages until you submit your final application. If you have any issues with submitting your application, please email details of the issue to recruitment@hobartcity.com.au. Please note that we do not accept applications via email or after the position has closed so if you have issues submitting your application, please contact us prior to the closing time.

Applications close 11:59 pm Sunday 30 November 2025.

Before you begin

You will need to read the position description prior to commencing your application as you will be required to address the key duties, skills and knowledge for this role in 600 words or less.

Please ensure you have copies of your current resume and relevant qualification/s ready to attach at the end of your application.

To protect privacy and prevent fraud, do not upload or email personal documents such as Driver’s licences, passports, or personal tax and superannuation details. Instead:

• Applicants are required to declare they hold the required documentation/licence, and
• Originals will be sighted by People and Culture on the first day of work as a condition of employment.

Selection process

Candidates are initially selected for interview based on the details provided in their application.

The City of Hobart assesses all applications based on merit.

Positions are filled, based on how well the successful candidate meets the requirements of the position.

Learn more about the selection process on our website.